Return & Refund Policy

At MyStyleBD, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help with easy return and refund options.

1. Return Eligibility

You can request a return or exchange within 7 days of receiving your order if:

* The product is damaged, defective, or incorrect.

* The product is unused, in its original packaging, and includes all tags, accessories, and invoices.

Note: Items that have been used, washed, or damaged by the customer are not eligible for return.

2. Non-Returnable Items

Some items cannot be returned due to hygiene or safety reasons, including:

* Innerwear, cosmetics, and personal care products

* Discounted or clearance items

* Electronics once activated or unsealed

3. Return Process

To initiate a return:

1.Contact us within 7 days of delivery via email or phone.

1.Provide your order number, product details, and a brief reason for the return.

3.Our team will review your request and guide you through the return procedure.

Once your return is approved, please send the item back to the address provided by our customer service team.

4. Refund Policy

* Refunds are processed after we receive and inspect the returned item.

* Refunds will be made through the original payment method or store credit, based on your preference.

* Refunds may take 7–10 business days to appear in your account, depending on your payment provider.

5. Exchange Policy

If you wish to exchange an item (for size, color, or model), please inform us while submitting your return request. Exchanges are subject to product availability.

6. Damaged or Wrong Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange a free replacement or refund as soon as possible.